Our goal is to ensure you are completely satisfied with your purchase. If you are not satisfied, you may open a refund request by filling this form.
 We have a Get Results or Get Refunded policy, this is the only cases where the Client will be refunded :

if Spotifystars Network didn’t deliver the results from the promotion package purchased by a Client when the promotion has finished. Additionally, orders that require additional information for promotion to start and the Client hasn’t provided the information to Spotifystars Network within 72 hours, will not be refunded and it’s solely Client’s responsibility;
Within 72 hours from placing your order, making a purchase at Spotifystars Network, the Client has written an email to Support@spotifystars.com by clearly stating the Client’s order number and a reason for the refund. This is not applicable if the campaign and/or promotion is already running. 
If the client is not satisfied with the results, Spotifystars Network is open to provide a Service free of charge which is equivalent to the purchase made by a Client.
The client can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer.

Spotifystars Network is not selling physical products which can be easily transferred back rather providing digital services which once executed, can’t be delivered/brought back. If the Refund Policy is something of concern for the Client, please don’t hesitate to reach out to us via Support@spotifystars.com and the customer support will be able to assist the Client with useful case studies or video testimonials from Imperium Network’s long-term artists.

Spotifystars reserves the right to deny a refund request where it is considered as an abuse of the refund policy. 
In any case, the refunds will be made back to the payment solution used initially by the customer.